Shipping policy

SHIPPING INFORMATION

Please make sure your billing information is input correctly at the time of checkout.
In the event that your billing information is input incorrectly, your order may be delayed if additional information is needed.

We reserve the right to cancel any order due to potential fraud.
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TRACKING YOUR PACKAGE

We provide tracking information on all orders.

We will not be held responsible for orders that show “DELIVERED”.

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INTERNATIONAL SHIPPING

We ship to most international countries.

Please Note: International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the sole responsibility of the customer. Strand The Brand cannot predict what your particular duties, taxes, cutoffs fees may be.

Strand The Brand is not responsible for payment of customs, taxes, and duties. For more information regarding your country’s customs policies please contact your local customs office. Orders that are refused will be charged the original shipping plus return shipping to us, or subject to become a total loss.

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